Top 10 Chargeback Facts You Should Know

1. A chargeback is a bank-issued refund For reasons of simplicity, this is the best working definition of a chargeback. Chargebacks are filed by the consumer/card-holder regarding a transaction for which they used their bank-issued card. There are a few classifications of disputed claims, which we will cover shortly. The chargeback process allows the customer to circumvent the merchant refund request and address the bank directly, initiating the chargeback [...]