chargebacks

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Top 10 Chargeback Facts You Should Know

1. A chargeback is a bank-issued refund For reasons of simplicity, this is the best working definition of a chargeback. Chargebacks are filed by the consumer/card-holder regarding a transaction for which they used their bank-issued card. There are a few classifications of disputed claims, which we will cover shortly. The chargeback process allows the customer to circumvent the merchant refund request and address the bank directly, initiating the chargeback [...]

VCR Launches, E-Commerce Braces for Impact

Learn what to expect in Visa’s new chargeback program One thing you can always expect in e-commerce is change. As technology has become more sophisticated, so has the way in which people shop and how they pay. When you accept a transaction online, you’re attempting to verify that the card does, in fact, belong to the customer and all information is accurate. Unfortunately, chargebacks happen, and they aren’t always [...]

Are You Really Ready for the Holidays?

The holiday season is once again upon us. Consumers are already marking important dates like Black Friday and Cyber Monday in their calendars to grab the best deals for Christmas and Hanukkah well before they arrive. You have to start planning early to get the biggest possible boost from customers, but what are you doing to protect your business and your customers from holiday fraud? Shopping online is a [...]

Beware of the Chargeback Myths: Find the Facts

Many merchants are afraid of chargebacks — and rightfully so. However, there are many myths associated with chargebacks, which is why merchants need to weed through the myths to find the facts. Use our information in this email newsletter to debunk the popular myths and help online merchants manage chargebacks. Knowing truth from fiction helps prevent high rates of credit card fraud in the future. Do not Fall for [...]