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18 03, 2019

Payment Processing Solutions for the Vaping Industry

By |2019-05-22T16:18:34+00:00March 18th, 2019|blogs|

As if starting a new business wasn’t difficult enough, many business owners find themselves struggling to secure payment processing services for their businesses due to the uncertainties within their industry and the risks they take on. One example is the emerging vaping industry, which has been met with controversy but is a clear disruption to the tobacco industry. A big problem small businesses in this market are facing is [...]

6 03, 2019

Dear Friend: A Message from Pinpoint’s CEO to You

By |2019-03-06T19:45:26+00:00March 6th, 2019|blogs|

Dear Friend, Does anyone remember a company by the name of Blockbuster (you know, the one with $5 billion in sales and 9000 stores)? When Netflix came on the scene, they changed the way we watch movies and challenged the conventional approach that BlockBuster had built their fortune off of. Wayne Huizinga (an owner of Blockbuster Video) bet against innovation and believed that we would still go out in [...]

15 02, 2019

Card Not Present Transactions

By |2019-05-22T16:19:40+00:00February 15th, 2019|Card Not Present, Chargeback Prevention, eCommerce, Fraud Prevention|

In the past, if a customer did not have a physical debit or credit card on them, it would be nearly impossible to make a purchase. Not in today’s world. A customer can complete a purchase today without being physically present. These types of payment options are called card not present transactions. This type of transaction occurs when either the cardholder is not present or the credit card is [...]

13 02, 2019

Credit Card Chargeback Resolutions

By |2019-02-13T14:53:58+00:00February 13th, 2019|blogs, Credit Card Payment Processing, Fraud Prevention, Online Payment Processing|

Visa Claims Resolution Small and large business owners take note: In April of 2017, Visa launched Visa Claims Resolution (VCR), a new global dispute process for credit card chargebacks. With this process, Visa’s objective is to reduce timelines and bring simplification to the chargeback dispute process. The previous system was a litigation-based model, whereas the new process is based on a liability assignment model. Visa made this change because [...]

8 02, 2019

Wells Fargo System Outage

By |2019-02-13T23:03:34+00:00February 8th, 2019|Chargeback Prevention, chargebacks, eCommerce, merchant processing, News, Wells Fargo, Wells Fargo System Shutdown|

As of February 8, 2019, the Wells Fargo mobile has been experiencing difficulties in operation. From the Wells Fargo Twitter: “We’re experiencing system issues due to a power shutdown at one of our facilities, initiated after smoke was detected following routine maintenance. We’re working to restore services as soon as possible. We apologize for the inconvenience. We want our customers to know that this is a contained issue affecting [...]