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27 05, 2020

Focus on Customer Service to Build Loyalty Growth

By |2020-05-27T17:43:53+00:00May 27th, 2020|blogs|

With a pandemic sweeping the globe and social distancing guidelines in place, people are shopping online more. They want to stay out of stores and they have more time on their hands. Having more time means they’re also taking more time to make carefully informed decisions about where, when, and how to spend their money. A promise is only as good as the people behind it. When it comes [...]

13 05, 2020

Ecommerce Trends During Coronavirus Part 2

By |2020-05-12T15:44:09+00:00May 13th, 2020|blogs|

Coronavirus Ecommerce Trends Point to New Predictions, Changes, and Opportunities Ecommerce was certainly not a shrinking violet months ago. Economic trends show it was a significant portion of consumer spending, as shoppers continue to appreciate the convenience of order today and have tomorrow. Then the coronavirus pandemic hit. And, suddenly, physical stores were closed, and retail parks became ghost towns. Then everyone turned to their smartphones and computers to [...]

8 05, 2020

Ecommerce Trends During Coronavirus Part 1

By |2020-05-08T17:53:02+00:00May 8th, 2020|blogs|

Coronavirus Ecommerce Trends: Online Shopping Up for Now, Much Still Uncertain The coronavirus has impacted every facet of people's daily lives, including how they shop. While online purchases were already a normal part of consumers' habits, the coronavirus’ contagion threat has made shoppers resort to eCommerce for most all their needs. So, what are some of the most interesting coronavirus eCommerce trends? There’s a lot of valuable data out [...]

3 04, 2020

Getting Started With Online Payments During A Pandemic

By |2020-04-03T13:13:51+00:00April 3rd, 2020|blogs|

A Quick Guide to Setting Up Online Payment Processing In today’s market, it’s clear more than ever that businesses need to be able to connect with customers and clients online. Whether you’re a service or product company, offering online sales provides convenience for customers and makes it easier to do business with them. Aside from your website set up, you need a way to start collecting payments. You will [...]

11 03, 2020

Understanding and Identifying Chargeback Fraud

By |2020-03-11T21:11:40+00:00March 11th, 2020|blogs, Chargeback Prevention, Fraud Prevention|

Friendly Fraud Part 1 - Understanding and identifying chargeback fraud Friendly fraud, also known as chargeback fraud or digital transaction fraud, is a common problem faced by modern businesses. This type of fraud affects both online and physical stores and is widespread across industry sectors. While the terms 'friendly fraud' and 'chargeback fraud' are often used interchangeably, the intention behind each incident differs greatly and affects how you need [...]